Billing Terms

Our commitment to providing a seamless shopping experience includes the discretion to refuse any order. We may impose limitations or cancel quantities purchased per individual, household, or order. These restrictions may extend to orders under the same customer account, credit card, billing, or shipping address. Should alterations or cancellations occur, we will make reasonable efforts to inform you through the provided email or billing address/phone number. We reserve the right to decline orders suspected to be placed by dealers, resellers, or distributors.

Accuracy of Transaction Information

For smooth transactions and effective communication, it is essential to provide current, precise, and complete purchase and account information on our website. Responsibility lies with you to promptly update account details, including email addresses, credit card information, and expiration dates.

Pricing and Payment

Exclusive acceptance of payments via credit cards processed through the Airwallex provider ensures secure transactions. The final price, inclusive of all taxes and fees for goods, is displayed on the checkout page during your purchase. Please note that the checkout page's price excludes any import fees or duties applicable to your local customs.

Product prices on our website are subject to variations, with occasional discounts or reductions. We retain the right to modify or discontinue the sale of any products without incurring liability for alterations, price adjustments, suspensions, or discontinuations.

International Shipping Costs and Duties

Our website prices encompass international shipping costs and taxes. However, in outlined cases within the Terms of Service, your shipment may incur import fees and customs charges. Importantly, we won't require payment of VAT or import fees if the product ships directly to you from China.

Currency Conversion and Additional Charges

We do not apply conversion rates or charges based on your chosen payment method. However, certain banks may apply conversion rates for outgoing payments and international transfers, for which we are not accountable. If you notice discrepancies between product prices on our website or purchase receipt and your bank account statement, we recommend contacting your bank for a detailed explanation of any additional charges.